We will explain this by means of an example using FileZilla: Why would I want to download...If you are behind a router enable passive FTP mode
If you are behind a router, please enable passive FTP mode.It's not letting me upload my files what's wrong?
Make sure you are uploading to the right web directory ,which is inside the /public_html/...My FTP fails to connect why?
If your FTP progam is not connecting properly, here's some possible reasons: 1. Your firewall...My FTP is really slow or disconnects a lot. Why?
Go into your FTP options and see if passive mode is checked ,if it is, uncheck it. If it is not...Where can I download a free FTP?
We recommend downloading FileZilla located at...Why doesn't my FTP password change when I change my cPanel password?
Please allow 24 hours for your FTP password to sync with your cPanel password. If it does not...