I changed my MX record and I am not receiving mail to my mail server why?

If you ever send mail from any site that is on the same server where your site is hosted, your external mail server will not receive the mail.

The reason for this is that a server will always try to send locally before it tries what the actual DNS or MX zone points to. The way to fix this is to e-mail support@easyweb4u.co.za saying "Please remove my domain ****.com from /etc/localdomains and add it to /etc/remotedomains".

Only we are able to make this change for you. Once the change is done, the problem should be fixed.

Was this answer helpful?

 Print this Article

Also Read

Email Troubleshooting.

Email Troubleshooting to get your mail working: * Make sure your user name and password is all...

Are you able to receive emails but not send?

If you can receive mail but aren't able to send this means one thing: Your internet provider is...

Does your e-mail client say

Most of our servers have a 60 checks per hour limit. If you hit this limit in any hour you'll be...

How do I log into Webmail?

You can log into webmail by going to: http://www.yourdomain/webmail or...

Our mail policy and limits.

Limits: There is a 200 hourly email limit per domain this limit is also applied towards...